FAQ

Where is Honey Play Box located? 

Honey Play Box headquarters is located in beautiful Southern California in Chino, which is about 30 minutes from Los Angeles. Our Address is 12262 Colony Ave, Chino, CA 91710, United States.

 

 

What is your order minimum?

At Honey Play Box we do not have a minimum order quantity. Feel free to order just a few or any quantities you choose for your business.

 

 

How can I receive your catalog?

To request a catalog, please contact us.

 

 

How can I view the wholesale prices?

To start, simply create your free account and get access to Honey Play Box's wholesale pricing, become a Honey Play Box partner, and grow together.

 

 

When can I begin to place my first order?

Once you create a new account and verify your email address, and your new account is approved you can begin to place your first order, the entire process will take no longer than 24 hours after signing up.

 

 

Can I cancel my order?

Please be advised that once payment has been processed, an order cannot be cancelled.

 

 

Can I make changes to my order?

As long as your order has not shipped - yes. Please contact us as soon as possible via e-mail at [email protected], If your order has already been sent out, please note that we will not be able to accept any changes.

 

 

How can I track my orders?

You can track your order via our website, and will also receive tracking information once your order has been shipped.

 

 

Need something else answered or need additional assistance?

If you still need help, here you can contact us and we'll get you the help you need!