FAQ

What is your minimum order quantity (MOQ)? 

The MOQ varies depending on your business type. We tailor our requirements for different business partners.

 

How can I access your catalog?

You can view our catalog by clicking "Discover the Catalog" on our website or contacting us at [email protected].

 

 

How can I view wholesale prices?

To access wholesale pricing, simply create a free account. Once registered, you’ll gain access to Honey Play Box's wholesale prices and can start partnering with us to grow your business.

 

 

When can I place my first order?

After creating a new account, verifying your email address, and receiving approval for your account, you can place your first order. This process typically takes no more than 24 hours.

 

 

Can I cancel my order?

Please note that once payment has been processed, orders cannot be canceled.

 

 

Can I make changes to my order?

Yes, as long as your order has not yet been shipped. Contact us as soon as possible via email at [email protected]. If your order has already been dispatched, we will not be able to accommodate changes.

 

 

How can I track my orders?

You can track your order on our website. Tracking information will also be provided via email once your order has been shipped.

 

 

Need further assistance?

If you have additional questions or require further support, please don’t hesitate to contact us. We’re here to help!